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Apex Cycle Education
Welcome to Apex Cycle Education, Maryland, Virginia and Washington, DC's Leading Source for 2 & 3-Wheel Motorcycle Safety Education and Training ...... Licensing through Advanced; both "closed-course" as well as On-Street, In-Traffic Training! 2-Wheel Licensing Classes all year long at most Apex locations, and Gift Certificates for that Special Occassion! Training is ongoing. Check the left sidebar for your preferred location or type of training. Apex is Certified by the Motorcycle Safety Foundation, Evergreen Safety Council , and Total Control Training. Licensed by the Virginia DMV. Approved Motorcycle Riding License Test Waiver for DC.
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London Lockhart
3 years ago
I signed up for the basic rider course here. Found out 10 days before the class that I wouldn’t be able to attend due to a schedule change at work (I’m in the military so it was unavoidable). I called the contact number on the website several times and even left a voicemail. I didn’t receive a call back so I sent them an email. They replied and said my refund was being “Qd” and I’d receive a confirmation email. I waited 2 weeks and never heard anything. Emailed them again and asked how long the refund process usually takes and they told me usually 7 days. I emailed them in response explaining my situation again and still haven’t received a response or a refund. I’m sure the class is great, but as far as the customer service and communication goes I had to give them one star. I’m still waiting for my refund but I have a feeling I might not get it at this point.
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